Community State Bank Case Study

This Wisconsin credit union has been in operation since the 19th century, but with the right eClosing technology, they’re reinventing themselves for the digital age.

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INSIDE THIS CASE STUDY

We explain how a lender with a long tradition of personalized customer service implemented digital mortgage technology, while never losing their personal touch.

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Community State Bank is the kind of place that once did business with a handshake.

eClosings had been on their radar; when the pandemic hit, the time was ripe for change.

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Borrowers and employees alike are reaping the benefits of eClosings.

WHAT CUSTOMERS SAY

“A lot of [our success] was accomplished with DocMagic’s help and patience. We didn’t know how to do everything, and it was easier to work with DocMagic and contract that out. Everything that was promised was delivered.”

–Shakil Haider
Vice President of Mortgage Operations
Community State Bank