---
title: Paradigm Shift
description: DocMagic's eClosing implementation expert, Brian Pannell, reveals the changes he's seen in the mortgage industry since the start of the pandemic.
image: https://info.docmagic.com/hubfs/Social%20Media%20HubSpot%20Size%20(1).png
---

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 ARTICLE DOWNLOAD

# Paradigm Shift

The mortgage industry has experienced a sea change since the start of the pandemic. Our eClosing implementation expert reveals the key changes he's seen over the last year.

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 INSIDE THIS ARTICLE

## DocMagic's Chief eServices Executive examines some of the mortgage industry's biggest shifts over the last year.

![Most lenders now realize that paper-intensive processes are outdated](https://info.docmagic.com/hubfs/2021/compliance-v2.png)

 Most lenders now realize that paper-intensive processes are outdated

![Lenders can’t just focus on the consumer experience, they now need to meet consumer expectations](https://info.docmagic.com/hubfs/2021/compliance-v2.png)

 Lenders can’t just focus on the consumer experience, they must meet consumer expectations

 

![The remote online notarization landscape has accelerated](https://info.docmagic.com/hubfs/2021/compliance-v2.png)

 The pool of investors willing to buy digitized mortgages has vastly increased

 WHAT CUSTOMERS SAY

"DocMagic’s solutions have played a key role in the success of our customers. Total eClose enables lenders to provide a complete set of closing documents well ahead of closing. Borrowers have lauded the fact they can review and sign the closing documents on their own schedule, without the pressure of someone looking over their shoulder."

– Ira Brownstein, President of MortgageCountry

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