---
title: Service Status and Updates | DocMagic
description: Stay informed about DocMagic service availability, security advisories, incident updates, and system status.
---

![DocMagic](data:image/png;base64,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)

 Service notice

# Service Status and Updates

Information on DocMagic service availability and our response to the PHP2Shell security vulnerabilities.

## Current Service Status

Security advisory · October 21, 2026

### Security assessment complete

We have completed the assessment of PHP2Shell (CVE-2026-109618 and CVE-2026-109619), two critical vulnerabilities affecting certain web applications. These vulnerabilities are Internet-wide and are not specifically targeted at DocMagic systems.

### Document Services

Automated Compliance, Document Selection, Document Generation

Available

### eSign Services

eSign Signing View

Available

Lender, Settlement Agent, and Notary console experiences are available.

Available

### eVaulting Services

eVault and SmartREGISTRY

Available

### DocMagic Website

The DocMagic website and its informational content are available.

Available

### DocMagic System Status Dashboard

For automatically updated processing performance and service uptime metrics, visit our System Status Dashboard.

[View system status dashboard →](https://www.docmagic.com/webservices/status/)

## Latest Updates

Official updates will appear here as the situation develops.

October 21, 2026

### eSign Console Access Restored

DocMagic has restored access to the Lender, Settlement Agent, and Notary console experiences. These services are now available following the precautionary interruption during our PHP2Shell assessment.

October 21, 2026

### CISA Issues Guidance on Critical PHP Vulnerabilities

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) has issued guidance urging organizations to immediately patch critical vulnerabilities in PHP, including CVE-2026-109618 and CVE-2026-109619. DocMagic continues to assess potentially affected applications and has taken precautionary measures. Our core services remain available, while certain eSign console experiences are temporarily offline as our assessment continues.

[Read the CISA Security Alert →](https://www.cisa.gov/news-events/alerts/2026/10/21/critical-vulnerabilities-php-require-immediate-patching)

October 21, 2026

### DocMagic Website Available

The DocMagic website and its informational content are available. The eSign console experiences for Lenders, Settlement Agents, and Notaries remain temporarily offline while our risk assessment continues.

October 21, 2026

### PHP2Shell Security Advisory

We are investigating PHP2Shell, two critical vulnerabilities affecting certain web applications (CVE-2026-109618 and CVE-2026-109619). These vulnerabilities are Internet-wide and are not specifically targeted at DocMagic systems. Automated Compliance, Document Generation, eVault/SmartREGISTRY, and the eSign Signing View experience are not impacted.

Additional updates will be added above as information becomes available.

## More Information

For details about this incident, please review our security advisory.

[View security advisory →](https://info.docmagic.com/security-advisory)

Need assistance? Contact DocMagic at [(800) 649-1362](tel:+18006491362) or [info@docmagic.com](mailto:info@docmagic.com).

© 2026 DocMagic, Inc.